Support

Need a hand? We're happy to help.

Contact us

Email us at hello@sparklephoto.app and tell us what's going on. It helps to include your iPhone model and iOS version.

Frequently asked questions

How do I restore my purchase?

Open Sparkle, go to the subscription screen, and tap Restore Purchases at the bottom. Make sure you're signed in with the same Apple Account you used to subscribe.

How do I cancel my subscription?

Subscriptions are managed by Apple, so you can cancel anytime. On your iPhone, open Settings › Apple Account › Subscriptions, choose Sparkle, and tap Cancel Subscription.

Where do my deleted photos go?

Photos you delete in Sparkle move to the Recently Deleted album in the iPhone Photos app, where you can restore them for 30 days. Nothing is deleted until you review and confirm, and the storage space frees up once Recently Deleted is emptied.

How do I redeem a code?

In Sparkle, open Settings and tap Redeem a code, then enter your code.

Does Sparkle upload my photos?

No. Everything happens on your iPhone, and nothing is uploaded. Read the full details in our Privacy Policy.